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ESCR- OVERVIEW
Environmental corporate social responsibility (ECSR) embraces the accountability of our business to stakeholders, shareholders and investors for our past, current and future actions. Main areas of concern are environmental protection and the wellbeing of our employees.
The ethical conduct of companies exerts a growing influence on the purchasing decisions of customers, with many companies taking steps to ensure that their partners conduct themselves in a socially responsible manner.
As a responsible organisation, safety, security, environment and worker welfare are paramount and the culture of safety is infused throughout our group.
We are registered to ISO 9001: 2015 for engineering consultancy, facility management, trading, cleaning and security services.
As a customer focused and consistently growing business, we attach the highest priority to customer satisfaction in all areas of our customer interface. We achieve a high proportion of repeat business from our customers and a significant amount of new business is generated from customer recommendation.
Our attention to detail and customer satisfaction at every stage of our output helps prevent mistakes and defects in our products and services. We are ISO 9001: 2015 certified and our quality assurance system comprises administrative and procedural activities to ensure that requirements and goals for a product or service or will be fulfilled. We strive for our products and services to be Fit for Purpose and Right First Time.
Our QA is present at every stage of the cycle and in staff recruitment, briefing and monitoring.
The welfare of our staff is of the greatest importance to us and our commitment is apparent at every stage of the worker cycle, from recruitment to housing, transportation, nourishment and their working environment.
| •We recruit ethically and fairly. •We provide a written contract stating pay and conditions. •Accommodation is provided exceeding government standards. •Recreation facilities are provided. •Medical attention and first aid. | •We use in country visa and medical services where possible. •Food is provided. •Air conditioned transport is provided. •Salaries are paid via government schemes. •Laundry provided. •Corporate outings and entertainment. |